MenuTop Class Customer Service
We strongly believe that the essence of top class customer service is to listen to our customers and deliver the solutions they need.
Founded by two long term industry professionals, Hawthorn Logistics works across all modes air, courier, sea, road and warehousing delivering top class customer satisfaction through its core philosophy of providing simple solutions in what has become a very complex world.
Within our team we have vast experience of working in all modes of transport and extensive international experience of working in various countries across the globe.
Our Mission Statement
“To succeed in building a profitable company by attaining the highest standards of service and value for money for the ultimate benefit of our customers, staff and shareholders. Through the diligence, attention to detail and skill of our staff we will be the ‘best-in-class’ and the envy of our competitors”
Our Team
Our Team of ‘hand-picked’ experienced staff are dedicated to delivering the superior, personalised customer service levels required by our customers.
Whether you are a Multi National Conglomerate or an individual our team responds professionally and quickly to ensure that your business is managed to your utmost satisfaction.
Within the team we have the ability to speak many languages including Chinese, Dutch, French, German, Russian, Spanish and Turkish. We are happy to offer our assistance to our clients who may need to communicate with any of the above countries or cultures.
We promote an open atmosphere where our team can develop their skills and can recognize and realize their own potential.
Our Philosophy
At Hawthorn Logistics we believe that delivering what the customer wants, when they want it, in a cost effective manner is not just achievable but essential. We believe that consistent and reliable service allied to robust cost management is the key to success. We understand the drivers that dictate the needs of our clients and we design solutions that meet those requirements.
Our Partners
Global reach is integral to providing customers with a full service logistics and transportation solution. In establishing Hawthorn Logistics we have utilised all of our experience and contacts to find a group of like-minded companies