At Hawthorn Logistics we believe that delivering what the customer wants, when they want it, in a cost effective manner is not just achievable but essential.
We believe that consistent and reliable service allied to robust cost management is the key to success. We understand the drivers that dictate the needs of our clients and we design solutions that meet those requirements.
Recent mega consolidations within our industry have led many customers to feel that their needs and requirements are being neglected. The emergence of the ‘one stop shop’ with its ‘one size fits all’ solutions and generic customer service is not conducive to top class customer care.
Efficient cost management is an essential process for any organisation. At Hawthorn we constantly monitor the market. Economic pressures vary throughout the year and this can mean that rates can increase or decrease accordingly. We work closely with our suppliers to manage these changes and can offer savings to our customers based on region, mode or a host of other factors.
We strive to be the ‘supplier of choice’ to those organisations that require consistency of delivery and high levels of personalised customer care.